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A J.C. Hart Apartment Community in Noblesville, IN

5 Questions To Ask During An Apartment Tour In Noblesville

May 28, 2020

Swimming pool at Noblesville apartment.
Walking through apartment tours is a necessary step in knowing if that a particular community is where you want to live. But while you’re inspecting the apartment floor plan and storage space on your Noblesville apartment tour, you should also use the time to ask your leasing specialist some probing questions. These questions work well to help you get a glimpse of the atmosphere and tenant service the complex can offer. After all, your apartment will be where you call home for some time, and it’s nice to see exactly what to expect. To begin, here’s a list of the five questions to ask on an apartment tour in Noblesville.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many complexes advertise themselves as pet-friendly apartments in Noblesville, but that term means different things to different communities. Some buildings have restrictions on the type of dog breeds they allow or limit how many animals can be in the unit. Certain pet policies prohibit small animals, such as rats, hamsters, birds, or reptiles. And all pet policies most likely charge additional rent for your pets -- and many may even have a cleaning charge when you move out.

Asking about the pet policy is very important if you live with a cat or dog, or you’re thinking of getting one soon. After all, your pet needs to be just as happy in the apartment as you are. But it's also a good question to ask on an apartment tour if you don’t have a pet. That way, you know what critters you might cross paths with on a consistent basis. Also think of asking what amenities the apartment community offers pets -- such as dog runs or provided waste disposal stations.

How Will I Pay Rent And Utilities?

Many years ago, rent was always paid by check at the office. Now, there could be different ways to make a rent payment. Does the complex have a mobile app or can they link direct deposit through my bank? Can I put it on my credit card and acquire points for my rent payment? Some complexes might let you pay through trusted payment systems like PayPal or Venmo. Asking this question on an apartment tour can be critical for those who are traveling a lot or need an easier way to pay rent.

Understanding how the complex handles utilities can also make your life easier later on. What utilities come with rent? Are you able to roll utilities into my rent check? Are utilities, like gas and water, determined by communal use or are they determined by individual apartments? Can I pick the internet, phone, or cable providers, or do I have to use the apartment contractor? These questions should be basic, but sometimes the answers are different than you'd expect.

What Amenities Can I Use?

Swimming pool in a JC Hart community

Your Noblesville apartment tour should also include a quick tour. During your Noblesville apartment tour you should also see the amenities and grounds. Although a short overview of what’s available is helpful, you may like to ask more about the details of the apartment community’s amenities.

If you’d like to work out in the early morning or late to accommodate your daily schedule, make sure you ask about the hours of the exercise center -- and when it’s usually busy. Families may like to see what the policy is for kids to use the fitness center or pool and hot tub. If you want an apartment that’s not only a place to sleep, but a community that enhances your lifestyle, it’s vital to ask about amenities on your apartment tour. What you learn may influence your final choice between two apartments in Noblesville.

How Do I Request Maintenance?

Bedroom door of an apartment

Before you conclude your apartment tour, make sure that you ask about how maintenance is handled. Maintenance policies and procedures can vary between companies, from 24-hour emergency response to outside maintenance that should be booked within normal business hours. Emergencies do crop up at times, but it’s how maintenance is able to respond that can deeply influence your living situation.

When asking about maintenance, go ahead and be thorough. Does the complex have 24-hour on-site maintenance, or can personnel only do repairs during normal business hours? Who do I contact for an urgent repair need? Can I go online to complete request maintenance? And how will I be notified when they’re finished? It’s also a good idea to ask what work isn’t covered by maintenance, such as washer/dryer hookup or new paint.

What’s Parking Like?

Parking lot at a JC Hart community

When you’re taking your apartment tour in Noblesville, remember to ask what where you park your car. Do I have an assigned parking spot, or is it first come first serve? Am I given a sticker or hang-tag for my vehicle, and what happens if my family has multiple cars? Does the community have individual garages or carports? And remember to ask about the towing procedure. You’d hate to find the perfect apartment, but find out that you have to go around the block for an hour to get a curbside spot.

East Bank Will Answer All Your Questions On Your Apartment Tour In Noblesville

Schedule your tour with East Bank today, and we’ll answer each of your questions while showing you one of our units. Simply call 463-238-3799 or click the “schedule a tour” button. And don’t forget to bring your partner or roommates, as they could have questions, too! Can’t visit the property? We offer virtual tours!